Available Services
Training with Optima Staff
The Optima Training Video Library and help documentation let users guide their own learning at their own pace — and we continue to expand both. But sometimes a live session makes all the difference. Optima staff are available to conduct guided initial training for new staff or volunteers, as well as custom training sessions focused on specific topics or your program's particular needs.
Initial onboarding — Guided training for new staff or volunteers joining your program
Custom sessions — Targeted training on specific Optima topics or workflows unique to your program
Availability & cost — Reach out to your Customer Success Manager for scheduling and pricing details
Custom Reports
Need a report that doesn't exist yet? Local program custom reports can be built to your exact specifications — whatever data you need, laid out the way you need it. Our team handles everything from requirements to delivery so you can focus on running your program.
Built to spec — Reports designed around your program's exact data requirements and layout preferences
Turnaround — As fast as one week for simpler reports; up to a month for more complex builds
Cost — Ranges from $200–$500 per report depending on complexity